Walmart Coupon Policy & Frequently Asked Questions

Checkout the latest Walmart coupon matchups and deals.
Walmart Resources
Walmart Sales
Walmart rarely releases a sales ad. Typically the Walmart ad are filled with regular priced items. However, Walmart does release sales ads around holiday. With this in mind, the Walmart coupon matchups and deals found on In Good Cents are compiled using regular prices found in store.
Walmart’s prices vary regionally and sometimes even from store-to-store within the same area. Generally prices are reasonably close, but some may vary greatly. Walmart states that, “A manager may lower a price to clear out an overstock item, to reward customers with an in-store sale, or to compete with local merchants. It is not our policy to price match our own stores or our online service since we are not in competition with ourselves.”
Walmart Coupon Policy
You can find the Walmart Coupon Policy online. Make sure to print a copy of the Walmart Coupon Policy and keep it in your coupon holder to help you (and our cashier) when needed.
We gladly accept the following types of coupons*
- Print-at-home internet coupons
- Must be legible
- Must have “Manufacturer Coupon” printed on them
- Must have a valid remit address for the manufacturer
- Must have a valid expiration date
- Must have a scannable bar code
- Buy one, get one free (BOGO) coupons with a specified price
- Are acceptable in black and white or color
- May not be duplicated
- Manufacturers’ coupons
- For dollar/cents off
- For free items (except those printed off the Internet)
- Buy one, get one free (BOGO) coupons
- Must have “Manufacturer Coupon” printed on them
- Must have a valid remit address for the manufacturer
- Must have a valid expiration date
- Must have a scannable bar code
- May not be duplicated
- Competitors’ coupons
- A specific item for a specified price, for example, $2.99
- Buy one, get one free (BOGO) coupons for items with a specified price
- Have a valid expiration date
- Are acceptable in black and white
- Soft drink container caps
- Checkout coupons (“Catalinas”)
- Printed at our competitors’ registers for dollar/cents off on a specific item
- Must have “Manufacturer Coupon” with specific item requirements printed on them
- Must have a valid remit address for the manufacturer
- Must have a valid expiration date
- Must have a scannable bar code
- Are acceptable in black and white
- May not be duplicated
We DO NOT accept the following coupons:
- Checkout coupons
- Dollars/cents off the entire basket purchase
- Percentage off the entire basket purchase
- Print-at-home Internet coupons that require no purchase
- Competitors’ coupons
- Dollars/cents off at a specific retailer
- Percentage off
- Buy one, get one free (BOGO) coupons without a specified price
- Double- or triple-value coupons
The following are guidelines and limitations:
- We only accepts coupons for merchandise that we sell.
- Coupons must be presented at the time of purchase.
- Only one coupon per item.
- Item purchased must be identical to the coupon (size, quantity, brand, flavor, color, etc).
- There is no limit on the number of coupons per transaction.
- Coupons must have an expiration date and be redeemed prior to expiration.
- If coupon value exceeds the price of the item, the excess may be given to the customer as cash or applied toward the basket purchase.
- SNAP items purchased in a SNAP transaction are ineligible for cash back.
- WIC items purchased in a WIC transaction are applied to the basket purchase and may not be eligible for cash back. Refer to state-specific WIC guidelines.
- Great Value, Marketside, Equate, Parents Choice, and World Table coupons have no cash value and are ineligible for cash back or application to the basket purchase.
- The system will prompt for supervisor verification for:
- 40 coupons per transaction.
- A coupon of $20 or greater on one item.
- $50 or more in coupons in one transaction.
Walmart Scan Right Gurantee
Walmart has a scan right guarantee that states when a product rings up at the incorrect price, the customer will be given the product at the lowest marked price. State laws will take precedence over the store policy where applicable.
Walmart Price Matching Policy
Walmart matches prices from in local competitor ads as long as it’s done within their Walmart Price Matching Policy.
We’re committed to providing low prices every day. On everything. So if you find a lower advertised price on an identical product, tell us and we’ll match it. Right at the register.
We gladly match the price in the following types of ads:*
- Buy one, get one free ads with a specified price
- Example: Buy one for $2.49, get one free (BOGO)
- Competitors’ ads that feature a specific item for a specified price.
- Preferred shopping card prices for specific items that are in a printed ad.
- For fresh produce and meat items when the price is offered in the same unit type (lb. for lb.; each for each)
*The following are guidelines and limitations:
- We will match any local competitor’s advertised price.
- We do not require customers to have the ad with them to honor a competitor’s ad.
- Items purchased must be identical to the ad (size, quantity, brand, flavor, color, etc.)
We DO NOT match the price in the following types of competitor ads:
- Items that require a separate purchase to get the ad price
- example: “Buy [item A] to get [item B] for $C”
- Items with no actual price that require a purchase to get free product
- example: “Buy both [items A & B] to get [item C] for free”
- Items that require a purchase to get a competitors’ gift card
- example: “Buy [item A] to get a $B gift card
- Buy one, get one free (BOGO) ads with no actual price given
- Going out of business or closeout prices
- Percentage off
- example: “All mascara, 40% off”
- Competitors’ private label price promotions
We do not honor:
- Ads when the actual price for items cannot be determined.
- Internet pricing
- Misprinted ad prices of other retailers
- “Going out of business” sales or “close out” prices
For tips making price matching painless for you, scroll down to Frequently Asked Questions. To obtain a copy of Walmart’s price guarantee policy, visit the Walmart Price Matching Policy.
Frequently Asked Questions
Q: Walmart refused to accept my Internet coupon. Why?
A: Walmart’s nationwide coupon policy states that they do accept Internet coupons. If you have trouble with your local Walmart, contact headquarters or print their online coupon policy (available online) to show in-store during purchases.
Walmart may still refuse Internet coupons if they do not scan. If this becomes a problem, try printing your coupons in normal or best quality, instead of draft.
Q: Does Walmart accept competitor coupons?
A: The answer to this question can be confusing, because it’s both yes and now. While they won’t accept a $1/2 Huggies Diapers @Target coupon, they will accept a coupon from the Target ad that says $8 for a Huggies Diaper Jumbo Pack, telling you the price, instead of taking money off the cost. This goes hand-in-hand with their price matching policy. Read on for more information.
Q:Does Walmart have Walmart store coupons?
A: No. Walmart does have coupons available on their website. Most of the coupons on Walmart’s website are manufacturer coupons, but you’ll sometimes find a Walmart-brand coupon within the mix that is a Walmart store coupon. Look under “Browse Category” for “Walmart” to find Walmart stores coupons. The other coupons on the Walmart website are from Coupons.com, so sometimes, with you print a coupon, you’ll notice that the coupon may no longer be available to print on Coupons.com.
Q: Walmart’s price matching is overwhelming. What is the best way to take advantage of the policy without it being a major hassle?
A: First, sit down with your weekly circulars and find the best prices for the items you need or want. Use a highlighter or pen to mark the items you plan to purchase and dog ear the page, while making your grocery shopping list. It also helps to jot down next to the item on your list the cost and where you find the price (e.g. Bar S franks, 5/$5, Meijer). While you’re planning your shopping list, pull out the coupons you plan to use and stick them into an envelope or separate area, so you can grab them quickly.When you head to the store take all of your circulars, along with your shopping list and coupons. If your store tends to argue with you about coupons or price matching, don’t forget to take your Walmart policies with you as well! Start shopping and don’t forget, according to Walmart’s policy the price matched item must be the exact same brand, size, flavor, etc… Try to keep the items in your cart sorted by circular. For example, have a section of Meijer price matched items and another section of Kroger to expedite checkout.
When checking out, make sure you are in a regular line and not a U-Scan. Before they scan a single item, let them know you are taking advantage of the competitor coupon and price matching policies. At this point, they’ll have to call the manager over to adjust prices. Give them items you plan to price match and show the manager the circular you want to match.
It can get confusing, but don’t give up! Practice makes perfect.



When Beth went from the busy world of Marketing to the even busier world of SAHM, she refocused her energy into
{ 29 comments… read them below or add one }
I purchased a sewing machine ( Brothers $299.00) & it was marked down for clearance ($200.00) I went back 3 weeks later and was told that I had to buy it the week it was put on clearance. I went in on the 9th day. That the price is only good for 7 days. Wal Mart, Viera #3538; and they had no more in stock. I thought prices were good for 30 days after purchase.
Sincerely
Jo Kennedy
Jo,
I’m not sure I understand your question. Did you buy the sewing machine at full price, then see it at a clearance price and want to get your receipt adjusted to the clearance price? If so, I’m not sure of Walmart’s exact policy on this. You could have returned it, then simply purchased it at the new price.
Or, did you see it on clearance, then go back to buy it, but it was no longer on clearance? If so, there is no price guarantee on how long items will be on clearance or on sale. It depends on the sale, but if an item is no longer discounted, you can’t get it at that discount rate, no matter how long ago it was.
Hope this helps… keep in mind, I’m not a Walmart expert!
Beth
I purchased 3 Sunbeam electric blankets from Walmart.com on 3.8.11 @ $29.00 each. I requested they be shipped Site to Store, and they haven’t even arrived in my store yet (today is 3.17.11). Today, I see in my email deal that they are now $20.00 each. How can I get Wal-Mart to give me the blankets at the lower price and refund $27.00 to me?
Cyndi, I’m not sure, but I’d try calling headquarters. That would be the place to start.
They also will not match Target’s prices. Case in point. Walmart sells “Lost: Season 6″ for $44.96. Target currently has it for $19.99(unadvertised special with rest of the series for $19.99. The CSM wouldn’t override it because it would mean that Wally World would be losing about $25 off the items regular price!! What is even stranger is that they price matched “Mad Men: Season 4 ” on DVD for $19.99 at Target without the ad!! Needless to say I’m furious at them for not price match both items from the same store!! They claim they still need to see the competitors ad!! What’s even more ironic is this item is for sale this week in Target’s ad!!
How do they expect customers to price match when a lot of people don’t get the paper and get our ads via our cell phones? Or worse we can price check items in the store as we shop!! I think that Walmart has opened up a huge can of worms with this new price match gimmick or bait and switch thing going on!! Do they think that consumers as stupid or something??
Sorry this is long, I needed to vent about this!! This incident I wrote about happened on April 15,2011
I know this is an old post, but FYI for anyone reading it… Walmart will only price match on ADVERTISED prices from circulars. This person could not get the Lost DVD season for Target’s cheaper price because it was NOT advertised. Realistically, it’s not Walmart’s job to know every price at every other store, so they are not going to match every price. The price match guarantee promotion is meant to draw customers to Walmart to do all their weekly shopping, instead of having to run around to 5 or 6 different stores to buy all the weekly sale items.
Well said! Thanks.
I would have just gone to Target to purchase the item.
Hi, I have a question. I printed off a coupon from coupon.com that is $3/2 on Dove Care products, now it says at the top that is a manufactors coupon, but under the pricing on the coupon it says Redeem only at Walgreens. Will Walmart take it as a MFC? Thanks!
If a coupon states “Redeem only at Walgreens”, then it’s only valid at Walgreens, regardless of if it’s a manufacture coupon or store coupon. However, since it is a manufacturer, you can use it with a Walgreen’s coupon. Sometimes a store sticks their logo or puts “available at Walgreens” on a coupon. That doesn’t mean you can only redeem it there, but in this case, it’s clearly stated that it’s only redeemable at the listed store.
that clears that up quite nicely! thanks!
By putting in a call to the president you can solve almost any problem with Walmart. They take these complaints very serious. Find the number on walmart.com.
Hi. I have also had many problems with Walmart and their coupon policies. Do they accept 2 BOGO coupons for 2 items to make both items free. Ex. I have the Suave BOGO free coupons. Can I use two coupons on the 2 suave products to get them free?
Angela, no, you can not use two BOGO coupons on 2 items. You can use 1 BOGO coupon on a BOGO sale to make them both free. Some stores will let you use 1 BOGO coupon and a $/1 coupon on the other, but that is dependent on your store. For a BOGO to work, you have to have to buy one product and be paying a positive amount for it. Let me see if I can break it down for you, so you understand how it work.
You buy (2) Suave Shampoos at $1 each
You hand your BOGO coupon to the cashier
The system checks that you are buying and paying for one Suave Shampoo and make the other free
You hand your other BOGO coupon to the cashier
The system checks and sees you are only paying for one Suave Shampoo and denies the coupon
However, you can give the cashier a $0.50/1
The system checks and sees you are buying one Suave Shampoo and takes the $0.50 off that one
So in the end, one would be free and the other would be $0.50.
No store should accept two BOGO coupons on 2 products. To use 2 BOGO coupons, you should buy 4 products.
So, from what I think I understand, one of the other stores has a ten dollars off for spending over a hundred in their store coupon in the weekly flyer. I’m guessing that is one of those things that Walmart will not honor?
No, Walmart only honors competitor coupons that say the exact amount one product will cost. For example, a Walgreens coupon that states $0.99 for Combos. They do not honor money off a product or purchase.
If I have a coupon that says 10% off can I use that coupon on Wal-Mart even thought the coupon is not from wal-mart.
Jennifer, unfortunately no. They only allow competitor coupons that offer a specific amount, so a coupon that says $0.99 for Libby’s Black Olives would be honored. However a coupon that is money ($1 off) or a percent (10%) are not accepted. Most stores don’t accept coupons that are for a percent off. Hope that helps.
Just read that Walmart double coupons in certain areas. Am I just late on the news? The Greenwood Indiana Walmart said they do not.
Joan, it’s a small test market in Utah only at this point.
I was just wondering what walmarts policy is on free items. I was in walmart today and I had an ad from walgreens for free items. Ex: buy one for $2 receive $2 rr. making the item in the end free, the manager at walmart told me they do not do free items and they do not match register rewards. I thought they did?! I want my free items. Can you tell me if they do this or what?
Kim, no. As you can read above in the Walgreens Price Matching Policy, they match specific prices like $2.49 for X. They do not match prices where you buy X and get something, like Register Rewards, in return. Specifically, what you are referring to is this line under “We DO NOT match the price in the following types of competitor ads:” – Items that require a purchase to get a competitors’ gift card, example: “Buy [item A] to get a $B gift card. Since Register Rewards work similar to gift cards, in the fact that they are store credit, they fall under this exclusion. Sorry about that.
I live in Fayette, AL and I was told that if a coupon that is clipped from news curricular paper does not scan it can not be put in manually? Why is this, the coupon is not internet printed but from a news paper
Shelia, because of coupon fraud, companies have the right to refuse any coupon that doesn’t scan. Usually they only implement this for internet coupons, but it can count for standard coupons as well. Sometimes the store fears it’s only good in a area or store. For example, if you picked up a newspaper in Florida and came here, then tried to use a coupon that wasn’t issued to Indiana, it may not work. While typically it does and the store is reimbursed for it, the company doesn’t have to reimburse the store if it doesn’t scan and they force it through, simply because it wasn’t issued for their store/area. Hope that helps.
I was in Walmart yesturday with out my mother that (had our coupon book) and had forgot my coupons for the products that were bought. Today went back to give my $3.00coupons that I had forgot to use and was told sevral times I can come back if I had ever forgot coupons(by the clerks)…I was miss treated my the customer service clerk and was told by her that she couldnt give me the value back of my coupon.? Looked for info on the rules of this but I thought I could get my money back if I had forgot coupons?
Im sure Im not a Walmart fan at all!
I am new at this I was wondering if u can stack coupons at Walmart
No. First, you’re looking for this line of the coupon policy: Only one coupon per item. Second, to stack coupons, you’d need a store and manufacturer coupon. Walmart does often release manufacturer coupons with their logo on it, but I’ve only seen Walmart coupons for the Walmart’s photo area and services like that. Not brand-name products. The coupons on Walmart’s website are printable manufacturer coupons. In fact, they are coupons from Coupons.com fed into their site, just like many other sites have. Regardless, their coupon policy says “one per item” so no stacking, even if you have a Walmart store coupon. Hope my rambling helps!
Molly, I’ve heard that a lot. I think it depends on where you shop. Mine takes coupons no problem, but doesn’t understand that they take competitor coupons. I have to have them call corporate every time to verify. Then a friend of mine has no issues what-so-ever.
Margaret, I’m not sure. Walmart’s return policy is 90-days, so you could return it and buy the new one, I’m sure. So, you’d think they’d refund the different. I’d call them to ask. It never hurts.