Walmart Coupon Policy & Frequently Asked Questions

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Checkout the latest Walmart coupon matchups and deals.

Walmart Resources

Walmart Sales

Walmart rarely releases a sales ad.  Typically the Walmart ad are filled with regular priced items.  However, Walmart does release sales ads around holiday.  With this in mind, the Walmart coupon matchups and deals found on In Good Cents are compiled using regular prices found in store.

Walmart’s prices vary regionally and sometimes even from store-to-store within the same area. Generally prices are reasonably close, but some may vary greatly.  Walmart  states that, “A manager may lower a price to clear out an overstock item, to reward customers with an in-store sale, or to compete with local merchants. It is not our policy to price match our own stores or our online service since we are not in competition with ourselves.”

Walmart Coupon Policy

You can find the Walmart Coupon Policy online.  Make sure to print a copy of the Walmart Coupon Policy and keep it in your coupon holder to help you (and our cashier) when needed.

We gladly accept the following types of coupons*

  • Print-at-home internet coupons
    • Must be legible
    • Must have “Manufacturer Coupon” printed on them
    • Must have a valid remit address for the manufacturer
    • Must have a valid expiration date
    • Must have a scannable bar code
    • Buy one, get one free (BOGO) coupons with a specified price
    • Are acceptable in black and white or color
    • May not be duplicated
  • Manufacturers’ coupons
    • For dollar/cents off
    • For free items (except those printed off the Internet)
    • Buy one, get one free (BOGO) coupons
    • Must have “Manufacturer Coupon” printed on them
    • Must have a valid remit address for the manufacturer
    • Must have a valid expiration date
    • Must have a scannable bar code
    • May not be duplicated
  • Competitors’ coupons
    • A specific item for a specified price, for example, $2.99
    • Buy one, get one free (BOGO) coupons for items with a specified price
    • Have a valid expiration date
    • Are acceptable in black and white
  • Soft drink container caps
  • Checkout coupons (“Catalinas”)
    • Printed at our competitors’ registers for dollar/cents off on a specific item
    • Must have “Manufacturer Coupon” with specific item requirements printed on them
    • Must have a valid remit address for the manufacturer
    • Must have a valid expiration date
    • Must have a scannable bar code
    • Are acceptable in black and white
    • May not be duplicated

We DO NOT accept the following coupons:

  • Checkout coupons
    • Dollars/cents off the entire basket purchase
    • Percentage off the entire basket purchase
  • Print-at-home Internet coupons that require no purchase
  • Competitors’ coupons
    • Dollars/cents off at a specific retailer
    • Percentage off
    • Buy one, get one free (BOGO) coupons without a specified price
    • Double- or triple-value coupons

The following are guidelines and limitations:

  • We only accepts coupons for merchandise that we sell.
  • Coupons must be presented at the time of purchase.
  • Only one coupon per item.
  • Item purchased must be identical to the coupon (size, quantity, brand, flavor, color, etc).
  • There is no limit on the number of coupons per transaction.
  • Coupons must have an expiration date and be redeemed prior to expiration.
  • If coupon value exceeds the price of the item, the excess may be given to the customer as cash or applied toward the basket purchase.
  • SNAP items purchased in a SNAP transaction are ineligible for cash back.
  • WIC items purchased in a WIC transaction are applied to the basket purchase and may not be eligible for cash back. Refer to state-specific WIC guidelines.
  • Great Value, Marketside, Equate, Parents Choice, and World Table coupons have no cash value and are ineligible for cash back or application to the basket purchase.
  • The system will prompt for supervisor verification for:
    • 40 coupons per transaction.
    • A coupon of $20 or greater on one item.
    • $50 or more in coupons in one transaction.

Walmart Scan Right Gurantee

Walmart has a scan right guarantee that states when a product rings up at the incorrect price, the customer will be given the product at the lowest marked price. State laws will take precedence over the store policy where applicable.

Walmart Price Matching Policy

Walmart matches prices from in local competitor ads as long as it’s done within their Walmart Price Matching Policy.

We’re committed to providing low prices every day. On everything. So if you find a lower advertised price on an identical product, tell us and we’ll match it. Right at the register.

We gladly match the price in the following types of ads:*

  • Buy one, get one free ads with a specified price
    • Example: Buy one for $2.49, get one free (BOGO)
  • Competitors’ ads that feature a specific item for a specified price.
  • Preferred shopping card prices for specific items that are in a printed ad.
  • For fresh produce and meat items when the price is offered in the same unit type (lb. for lb.; each for each)

*The following are guidelines and limitations:

  • We will match any local competitor’s advertised price.
  • We do not require customers to have the ad with them to honor a competitor’s ad.
  • Items purchased must be identical to the ad (size, quantity, brand, flavor, color, etc.)

We DO NOT match the price in the following types of competitor ads:

  • Items that require a separate purchase to get the ad price
    • example: “Buy [item A] to get [item B] for $C”
  • Items with no actual price that require a purchase to get free product
    • example: “Buy both [items A & B] to get [item C] for free”
  • Items that require a purchase to get a competitors’ gift card
    • example: “Buy [item A] to get a $B gift card
  • Buy one, get one free (BOGO) ads with no actual price given
  • Going out of business or closeout prices
  • Percentage off
    • example: “All mascara, 40% off”
  • Competitors’ private label price promotions

We do not honor:

  • Ads when the actual price for items cannot be determined.
  • Internet pricing
  • Misprinted ad prices of other retailers
  • “Going out of business” sales or “close out” prices

For tips making price matching painless for you, scroll down to Frequently Asked Questions.   To obtain a copy of Walmart’s price guarantee policy, visit the Walmart Price Matching Policy.

Endorse

With the Endorse App, earn 10-100% cash back on in-store purchases. Because Endorse works more like a rebate, you can stack (use) it with store or manufacturer coupons, as well as SavingStar and UPromise.

There is a lot to know with Endorse, so for help, read more about Endorse.

Frequently Asked Questions

Q: Walmart refused to accept my Internet coupon. Why?

A: Walmart’s nationwide coupon policy states that they do accept Internet coupons. If you have trouble with your local Walmart, contact headquarters or print their online coupon policy (available online) to show in-store during purchases.

Walmart may still refuse Internet coupons if they do not scan. If this becomes a problem, try printing your coupons in normal or best quality, instead of draft.

Q: Does Walmart accept competitor coupons?

A: The answer to this question can be confusing, because it’s both yes and now.   While they won’t accept a $1/2 Huggies Diapers @Target coupon, they will accept a coupon from the Target ad that says $8 for a Huggies Diaper Jumbo Pack, telling you the price, instead of taking money off the cost.   This goes hand-in-hand with their price matching policy.   Read on for more information.

Q:Does Walmart have Walmart store coupons?

A: No.  Walmart does have coupons available on their website.   Most of the coupons on Walmart’s website are manufacturer coupons, but you’ll sometimes find a Walmart-brand coupon within the mix that is a Walmart store coupon.  Look under “Browse Category” for “Walmart” to find Walmart stores coupons.  The other coupons on the Walmart website are from Coupons.com, so sometimes, with you print a coupon, you’ll notice that the coupon may no longer be available to print on Coupons.com.

Q: Walmart’s price matching is overwhelming. What is the best way to take advantage of the policy without it being a major hassle?

A: First, sit down with your and find the best prices for the items you need or want. Use a highlighter or pen to mark the items you plan to purchase and dog ear the page, while making your grocery shopping list. It also helps to jot down next to the item on your list the cost and where you find the price (e.g. Bar S franks, 5/$5, Meijer).   While you’re planning your shopping list, pull out the coupons you plan to use and stick them into an envelope or separate area, so you can grab them quickly.When you head to the store take all of your circulars, along with your shopping list and coupons. If your store tends to argue with you about coupons or price matching, don’t forget to take your with you as well! Start shopping and don’t forget, according to the price matched item must be the exact same brand, size, flavor, etc… Try to keep the items in your cart sorted by circular. For example, have a section of Meijer price matched items and another section of Kroger to expedite checkout.

When checking out, make sure you are in a regular line and not a U-Scan. Before they scan a single item, let them know you are taking advantage of the competitor coupon and price matching policies. At this point, they’ll have to call the manager over to adjust prices. Give them items you plan to price match and show the manager the circular you want to match.

It can get confusing, but don’t give up! Practice makes perfect.

Q. Why don’t the prices on your site match those at my Walmart?

A. Honestly, Walmart is the most difficult store for coupon matchups.  First, Walmart very rarely releases a sale circular.  They do release an ad each week, but those ads contain regular priced items and not sale items.  Sometimes around holidays and special occasions, they will include a special sale circulart with nationwide sale prices.

The reason Walmart doesn’t have a sale circular is because their sale items, or roll back items, are based by store.  The manager can decide to put an item on sale for any reason, such as overstock, demand, or popularity.  Therefore, prices at Walmart don’t vary by region.  They vary store-to-store.  To do coupon matchups, you must go into the store and walk through, noting prices and matching up coupons.  But by using this method, the matchups won’t match every store.  However, the good news is that most Walmart prices are often very close, so the Walmart matchups on In Good Cents should often vary only slightly from those at your Walmart.  Keep in mind, there may be times when they vary greatly though, because of how Walmart operates.

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{ 75 comments… read them below or add one }

1 Jo Kennedy April 14, 2010 at 8:43 AM

I purchased a sewing machine ( Brothers $299.00) & it was marked down for clearance ($200.00) I went back 3 weeks later and was told that I had to buy it the week it was put on clearance. I went in on the 9th day. That the price is only good for 7 days. Wal Mart, Viera #3538; and they had no more in stock. I thought prices were good for 30 days after purchase.

Sincerely

Jo Kennedy

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2 Beth Montgomery April 16, 2010 at 4:23 PM

Jo,

I’m not sure I understand your question. Did you buy the sewing machine at full price, then see it at a clearance price and want to get your receipt adjusted to the clearance price? If so, I’m not sure of Walmart’s exact policy on this. You could have returned it, then simply purchased it at the new price.

Or, did you see it on clearance, then go back to buy it, but it was no longer on clearance? If so, there is no price guarantee on how long items will be on clearance or on sale. It depends on the sale, but if an item is no longer discounted, you can’t get it at that discount rate, no matter how long ago it was.

Hope this helps… keep in mind, I’m not a Walmart expert!

Beth

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3 Cyndi Everetts March 17, 2011 at 9:41 AM

I purchased 3 Sunbeam electric blankets from Walmart.com on 3.8.11 @ $29.00 each. I requested they be shipped Site to Store, and they haven’t even arrived in my store yet (today is 3.17.11). Today, I see in my email deal that they are now $20.00 each. How can I get Wal-Mart to give me the blankets at the lower price and refund $27.00 to me?

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4 Beth March 17, 2011 at 2:09 PM

Cyndi, I’m not sure, but I’d try calling headquarters. That would be the place to start.

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5 Anonymous April 17, 2011 at 11:44 AM

They also will not match Target’s prices. Case in point. Walmart sells “Lost: Season 6″ for $44.96. Target currently has it for $19.99(unadvertised special with rest of the series for $19.99. The CSM wouldn’t override it because it would mean that Wally World would be losing about $25 off the items regular price!! What is even stranger is that they price matched “Mad Men: Season 4 ” on DVD for $19.99 at Target without the ad!! Needless to say I’m furious at them for not price match both items from the same store!! They claim they still need to see the competitors ad!! What’s even more ironic is this item is for sale this week in Target’s ad!!

How do they expect customers to price match when a lot of people don’t get the paper and get our ads via our cell phones? Or worse we can price check items in the store as we shop!! I think that Walmart has opened up a huge can of worms with this new price match gimmick or bait and switch thing going on!! Do they think that consumers as stupid or something??

Sorry this is long, I needed to vent about this!! This incident I wrote about happened on April 15,2011

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6 EHighbaugh November 21, 2011 at 1:27 PM

I know this is an old post, but FYI for anyone reading it… Walmart will only price match on ADVERTISED prices from circulars. This person could not get the Lost DVD season for Target’s cheaper price because it was NOT advertised. Realistically, it’s not Walmart’s job to know every price at every other store, so they are not going to match every price. The price match guarantee promotion is meant to draw customers to Walmart to do all their weekly shopping, instead of having to run around to 5 or 6 different stores to buy all the weekly sale items.

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7 Beth November 21, 2011 at 4:51 PM

Well said! Thanks.

8 Nayners February 4, 2012 at 9:34 AM

I would have just gone to Target to purchase the item.

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9 Kristen December 2, 2013 at 7:34 PM

Our Walmarts in Indiana price match without an ad. Ive never had an issue.

10 linda April 25, 2011 at 5:25 PM

Hi, I have a question. I printed off a coupon from coupon.com that is $3/2 on Dove Care products, now it says at the top that is a manufactors coupon, but under the pricing on the coupon it says Redeem only at Walgreens. Will Walmart take it as a MFC? Thanks!

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11 Beth April 25, 2011 at 5:33 PM

If a coupon states “Redeem only at Walgreens”, then it’s only valid at Walgreens, regardless of if it’s a manufacture coupon or store coupon. However, since it is a manufacturer, you can use it with a Walgreen’s coupon. Sometimes a store sticks their logo or puts “available at Walgreens” on a coupon. That doesn’t mean you can only redeem it there, but in this case, it’s clearly stated that it’s only redeemable at the listed store.

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12 linda April 25, 2011 at 7:07 PM

that clears that up quite nicely! thanks!

13 Leane April 28, 2011 at 11:02 AM

By putting in a call to the president you can solve almost any problem with Walmart. They take these complaints very serious. Find the number on walmart.com.

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14 Angela June 3, 2011 at 8:55 AM

Hi. I have also had many problems with Walmart and their coupon policies. Do they accept 2 BOGO coupons for 2 items to make both items free. Ex. I have the Suave BOGO free coupons. Can I use two coupons on the 2 suave products to get them free?

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15 Beth June 3, 2011 at 9:08 AM

Angela, no, you can not use two BOGO coupons on 2 items. You can use 1 BOGO coupon on a BOGO sale to make them both free. Some stores will let you use 1 BOGO coupon and a $/1 coupon on the other, but that is dependent on your store. For a BOGO to work, you have to have to buy one product and be paying a positive amount for it. Let me see if I can break it down for you, so you understand how it work.

You buy (2) Suave Shampoos at $1 each
You hand your BOGO coupon to the cashier
The system checks that you are buying and paying for one Suave Shampoo and make the other free
You hand your other BOGO coupon to the cashier
The system checks and sees you are only paying for one Suave Shampoo and denies the coupon
However, you can give the cashier a $0.50/1
The system checks and sees you are buying one Suave Shampoo and takes the $0.50 off that one

So in the end, one would be free and the other would be $0.50.

No store should accept two BOGO coupons on 2 products. To use 2 BOGO coupons, you should buy 4 products.

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16 Mikayla June 23, 2011 at 9:10 PM

So, from what I think I understand, one of the other stores has a ten dollars off for spending over a hundred in their store coupon in the weekly flyer. I’m guessing that is one of those things that Walmart will not honor?

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17 Beth June 28, 2011 at 11:57 PM

No, Walmart only honors competitor coupons that say the exact amount one product will cost. For example, a Walgreens coupon that states $0.99 for Combos. They do not honor money off a product or purchase.

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18 Jeniffer November 23, 2011 at 9:49 PM

If I have a coupon that says 10% off can I use that coupon on Wal-Mart even thought the coupon is not from wal-mart.

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19 Beth November 23, 2011 at 10:27 PM

Jennifer, unfortunately no. They only allow competitor coupons that offer a specific amount, so a coupon that says $0.99 for Libby’s Black Olives would be honored. However a coupon that is money ($1 off) or a percent (10%) are not accepted. Most stores don’t accept coupons that are for a percent off. Hope that helps.

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20 Joan November 27, 2011 at 11:37 AM

Just read that Walmart double coupons in certain areas. Am I just late on the news? The Greenwood Indiana Walmart said they do not.

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21 Beth November 27, 2011 at 3:10 PM

Joan, it’s a small test market in Utah only at this point.

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22 Kim December 12, 2011 at 8:20 PM

I was just wondering what walmarts policy is on free items. I was in walmart today and I had an ad from walgreens for free items. Ex: buy one for $2 receive $2 rr. making the item in the end free, the manager at walmart told me they do not do free items and they do not match register rewards. I thought they did?! I want my free items. Can you tell me if they do this or what?

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23 Beth December 13, 2011 at 11:39 AM

Kim, no. As you can read above in the Walgreens Price Matching Policy, they match specific prices like $2.49 for X. They do not match prices where you buy X and get something, like Register Rewards, in return. Specifically, what you are referring to is this line under “We DO NOT match the price in the following types of competitor ads:” – Items that require a purchase to get a competitors’ gift card, example: “Buy [item A] to get a $B gift card. Since Register Rewards work similar to gift cards, in the fact that they are store credit, they fall under this exclusion. Sorry about that.

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24 SHELIA January 8, 2012 at 6:08 PM

I live in Fayette, AL and I was told that if a coupon that is clipped from news curricular paper does not scan it can not be put in manually? Why is this, the coupon is not internet printed but from a news paper

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25 Beth January 9, 2012 at 11:29 AM

Shelia, because of coupon fraud, companies have the right to refuse any coupon that doesn’t scan. Usually they only implement this for internet coupons, but it can count for standard coupons as well. Sometimes the store fears it’s only good in a area or store. For example, if you picked up a newspaper in Florida and came here, then tried to use a coupon that wasn’t issued to Indiana, it may not work. While typically it does and the store is reimbursed for it, the company doesn’t have to reimburse the store if it doesn’t scan and they force it through, simply because it wasn’t issued for their store/area. Hope that helps.

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26 Korena January 14, 2012 at 5:47 PM

I was in Walmart yesturday with out my mother that (had our coupon book) and had forgot my coupons for the products that were bought. Today went back to give my $3.00coupons that I had forgot to use and was told sevral times I can come back if I had ever forgot coupons(by the clerks)…I was miss treated my the customer service clerk and was told by her that she couldnt give me the value back of my coupon.? Looked for info on the rules of this but I thought I could get my money back if I had forgot coupons?
Im sure Im not a Walmart fan at all!

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27 guest January 13, 2014 at 7:16 AM

If this happened to me, I would have just refunded the items I had coupons for. Then bought it back using my coupons. More work for the them, when they can just simply give you the credit.

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28 indy January 16, 2012 at 11:36 PM

I am new at this I was wondering if u can stack coupons at Walmart

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29 Beth January 17, 2012 at 3:00 AM

No. First, you’re looking for this line of the coupon policy: Only one coupon per item. Second, to stack coupons, you’d need a store and manufacturer coupon. Walmart does often release manufacturer coupons with their logo on it, but I’ve only seen Walmart coupons for the Walmart’s photo area and services like that. Not brand-name products. The coupons on Walmart’s website are printable manufacturer coupons. In fact, they are coupons from Coupons.com fed into their site, just like many other sites have. Regardless, their coupon policy says “one per item” so no stacking, even if you have a Walmart store coupon. Hope my rambling helps!

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30 james March 5, 2012 at 12:46 PM

regarding price-match: i want to buy something from best buy because they have a good insurance policy. let’s say i buy the item for $100, and walmart has the same item for $60. what’s the best way to get the best buy insurance at the walmart price? could i purchase the product from best buy and take the receipt to walmart to get the difference?

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31 Beth March 5, 2012 at 1:12 PM

No. You have to buy the product at Walmart to price match. Walmart would not give you cash back on a product not purchased at their store. Unfortunately, Walmart doesn’t price match insurance policies, so if you’re after the insurance policy, the best bet in this situation may be to buy it at Best Buy. You’ll get Walmart’s insurance policy at Walmart for whatever price they offer it at.

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32 Jeff March 21, 2012 at 8:31 AM

Our recent local ad from a Walmart competitor here in Tupelo, Ms stated, “wesson vegetable oil 48 oz .99 cents with $25 additional purchase”. The cashier at walmart refused to honor it because it had with $25 additional purchase (I spent $121). Also, she told me she had to see the ad IF the price difference was over .47 cents? I have never heard of such. I did have my ad paper and she requested to see the ad 4-5 different price match products. Another problem I had once was matching tbone steaks. The manager at walmart told me theirs were a “premimum” cut of tbone and wouldnt match the $3.99/lb ad on tbone steaks.

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33 Beth March 21, 2012 at 11:37 AM

Jeff, I’ve never hear of any rule regarding $0.47, but their price matching policy does say that sales with purchase aren’t included. It’s stated in this portion:

We DO NOT match the price in the following types of competitor ads:

-Items that require a separate purchase to get the ad price
–example: “Buy [item A] to get [item B] for $C”

So, buy $25 worth of groceries to get Weston Oil for $0.99 would be excluded.

Hope that helps.

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34 gail April 15, 2012 at 10:02 PM

I was in our local walmart in ky last week and they have always priced matched Aldis I live about 50 miles between two diffferent aldis I was told they
would price match one store but not the other one. The price on one location was much cheaper so they wouldn’t let me have the items
for the cheaper price. I thought they priced matched any advertisement. this was done 4/12/2012.

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35 Beth April 16, 2012 at 9:52 AM

Gail, they price match local competitor ads. They may feel 50 miles isn’t “local”. I don’t think they’ve defined what “local” means officially, so I believe it’s up to the manager. I’ve heard from readers that their store defined “local” as as close as 25 miles and as far as 100 miles, so you may want to ask them what their definition of local is to see if that’s why they wouldn’t match one of the ads.

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36 Randall April 26, 2012 at 12:19 AM

Does Wal-mart reserve the right to decline a locally advertised sell item that fallows all the set criteria yet would cause the store a loss on the sell of the product? In other words, If I present a valid ad to the cashier upon check out could they refuse the ad based on it offering the item “too cheaply”?

and what radius does Wal-mart define as local?

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37 Beth April 26, 2012 at 4:39 PM

The definition of local depends on the store, so you’d have to ask your store for the information. As for the right to refuse to price match, I don’t see anything in their policy or on their website, but you might call headquarters and ask. I’ve never run into that situation.

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38 James June 4, 2012 at 10:46 AM

On 6-3 (last nite) I purchased a cell phone for 49 and some change along with Sundays newspaper. On 6-4 I started registering the cell phone while my wife was looking at the paper. She found the same cell at BB for 39 and some change. Can I take this ad along with my receipt to claim the price match or am I out of luck?

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39 Beth June 5, 2012 at 9:46 PM

James, their policy doesn’t specify this, but I would think so, since they do price adjustments within so many days if the price changes in their store. However, if not, you could probably just return it, then do a price match to rebuy it.

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40 Tiffany June 4, 2012 at 7:02 PM

I bought a patio set at walmart 6 days ago for $398….just went in today to find the new low price is $298…..will they refund my $100 since it was less than a week ago? I would’ve stood in line at customer service to ask, but I had perishable frozen food to get home.

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41 Beth June 5, 2012 at 9:43 PM

Walmart provides price adjustments within 7 days of purchase, I believe. You have to take your receipt to customer service to get the adjustment.

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42 terisa June 17, 2012 at 10:04 PM

one question: does it have to be a current ad? I didnt see anywhere on the walmart policy that it has to be a current ad. But I may be mistaken

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43 Beth June 17, 2012 at 11:11 PM

It doesn’t say that in the policy, but yes, it does have to be a current ad. They are price matching current prices at other stores. They won’t price match anything, if you can’t buy it for that price somewhere else.

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44 Kimberly July 29, 2012 at 10:09 PM

Food Lion had a sale on Breyers ice cream buy 1 get 1 free, I took the ad to Walmart fot in line and was told they do not honor it becuase it was a price for members. Okay I go home and print out Walmart policy and went back and again was told they do not honor it. Okay so anyone can come in without an ad tell you anything and you’ll honor it but with an ad and a print out of the policy and you say no. I have e-mail the corporate office twice for both incidents. I mean what competitors prices do they match then? It’s ridiculous !

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45 Beth July 30, 2012 at 12:59 AM

They do match preferred shopping card prices, which I believe Food Lion’s MPV card is. That’s clearly stated in their Price Matching Policy. However, they do not honor Buy One, Get One sales that do not include a specified price. That’s listed in their Price Match Policy under “We DO NOT match the price of the following types of competitor ads…” I don’t have a Food Lion in the area, so I’m not sure if it did specify a price, but that may have been your problem.

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46 curtis October 4, 2012 at 4:33 PM

I tried to buy a fishing pole at a Wal Mart in North East Maryland. I knew the pole had to be marked wrong and sure enough it was marked wrong. The customer service rep said she could take ten percent off the price or three dollars. Is that the official Wal Mart policy? What about false advertising?It’s not my fault they marked it wrong.

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47 Beth October 5, 2012 at 12:32 PM

Curtis, at this time, Walmart only has an official price accuracy policy in California, which states that they have to take $3 off the actual (not marked) price of the item if there is a price error. If the product is under $3, it will be free, so no overage is given. However, outside of California, there’s no official price accuracy policy. Walmart Headquarters tells you to contact your local Walmart if you ask, because some stores adopted or designed their own price accuracy policy. However others don’t have one at all and simply state they are not responsible for errors.

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48 Carla November 2, 2012 at 3:43 PM

If I have a coupon for a free item and it says value up to 9.98 and walmart sales it for 7.98. Will the coupon be worth 9.98 and give me a 2.00 credit on the remainder of my purchase?

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49 Beth November 2, 2012 at 7:05 PM

It depends on your cashier. Some cashiers will adjust the price of your coupon to match the $7.98, while others let it act as a credit. They will not give you cash back though.

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50 Amy Barrett November 25, 2012 at 8:02 PM

I purchased an item from the Walmart site, a week later the price if that item decreased by $40.00. I want my discount price, how do I obtain it?

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51 Beth November 25, 2012 at 9:46 PM

Amy, you have to contact Walmart through their website within 7 days of purchase and they’ll adjust the price you paid.

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52 Justin January 2, 2013 at 8:29 PM

Do Tennessee walmarts double coupons

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53 Beth January 3, 2013 at 3:50 PM

There are a few Walmarts testing double coupons. Most are in West Virginia and Utah. However, the test stores are random, so you have to call to find out if your local Walmart is participating. When I last looked, there were none participating in Tennessee though.

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54 mike January 17, 2013 at 7:04 PM

Purchased within the last month a flat screen tv at Walmart for $568.00 and then I just saw it at Sams for $400.00 regular price. It was the same tv. Is there any chance to get a price reduction guarantee for something like this from Walmart?

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55 Beth January 17, 2013 at 9:26 PM

Unfortunately, they won’t price match another store, even Sam’s, after purchase. If you saw it at Walmart for the lower price and you brought in the receipt within 30 days, the would adjust the price. However, since Sam’s Club has different contracts with the distributors, including pricing, and they are technically different stores, I don’t think they’d make this price adjustment for you.

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56 Customer Service Manager January 26, 2013 at 8:49 AM

We are have a new problem. There are a number of customers,(the same group of people), purchasing items with coupons at one store, and returning the same items at another store, and getting the full value price of the item purchased.(Exp: The item cost $10, and the coupon is $5 off. When they return the item, the customer is asking for the full $10, when they only paid $5… What are the policies for giving a customer back the money for an item purchased with a coupon?

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57 Beth January 26, 2013 at 9:40 PM

I don’t see anything about this in Walmart’s coupon policy. You’d have to contact headquarters directly to ask, but typically customers are not refunded the value of the coupon. However, because the store is reimbursed the value of the coupon from the manufacturer, there is an argument that they should be, as the customers can’t get their coupon back and the store still gets the money.

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58 rita February 2, 2013 at 5:11 AM

there is a buy 2 get one free add and i have a manurfactures coupon for buy 2 get one free, on the same product. so how do i take full advantage on that at wal-mart??

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59 Beth February 2, 2013 at 4:56 PM

Rita, it depends on your store. Assuming you mean they are on sale buy 2, get one FREE, then at some stores you can buy 3, use your coupon, and get 2 of them free. You’ll just pay for one. However, at other stores, you’ll have to buy 4. You’ll get 2 free and pay for one. However, if it’s two coupons, you can’t use them together. Walmart doesn’t allow coupon stacking.

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60 pvu March 17, 2013 at 12:44 PM

I recommend everyone keep checking their questions here, since i noticed that messages sometimes get removed without notice, i am not sure based on what.

I just wanted to warn everyone that walmart employees doesn’t always honor their own policy so you have to go with your own copy of it to avoid problems.

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61 Beth March 17, 2013 at 8:54 PM

If this was your comment, I did find it in my spam filter. It was caught because the IP address is flagged by Akismet, so you may want to check that. You have to contact them directly to get removed from their list you you end up blocked on all sites that use this system. I didn’t find any other comments from you in the history.

If not, as I mentioned in the other comment…

I’m sorry you’re having issues. I don’t remove comments, unless those comments violate my Comment Policy or contained personal information such as addresses. And, in the last case, I typically just edit those to remove that information to keep my readers information private and replace that private text with [Edited by Moderator]. Your comment may have been marked as spam if it included language that isn’t family-friendly or certain links within the post and therefor would never appear.

That said, you’re absolutely right. Many Walmart employees, including managers, aren’t aware of or understand their own coupon policy, so it’s always good to carry your own copy with you to refer to. I recommend you print a copy directly from Walmart’s website and you can get the link above. Keep in mind, In Good Cents is not a part of Walmart. We simply promote deals and savings found in their stores and online.

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62 Beth March 17, 2013 at 9:04 PM

Email address, not IP address. Sorry. If your other comment went to spam instantly, it may have been deleted automatically.

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63 Beth March 18, 2013 at 12:19 PM

You can get your email address removed from the spam list by contacting Akismet. They manage comments for most Wordpress blogs – http://akismet.com/contact/.

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64 Beth March 17, 2013 at 8:49 PM

I’m sorry you’re having issues. I don’t remove comments, unless those comments violate my Comment Policy or contained personal information such as addresses. And, in the last case, I typically just edit those to remove that information to keep my readers information private and replace that private text with [Edited by Moderator]. Your comment may have been marked as spam if it included language that isn’t family-friendly or certain links within the post and therefor would never appear.

That said, you’re absolutely right. Many Walmart employees, including managers, aren’t aware of or understand their own coupon policy, so it’s always good to carry your own copy with you to refer to. I recommend you print a copy directly from Walmart’s website and you can get the link above. Keep in mind, In Good Cents is not a part of Walmart. We simply promote deals and savings found in their stores and online.

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65 pvu March 17, 2013 at 11:55 PM

Hi, ok thanks for letting me know what the problem could be, you can remove the entry i made as anonymous since it says the same thing, i just made it because when i submitted the comment it wasn’t published immediately and i believed it could be a problem with my email, since the other comment was removed.

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66 brooklynn October 7, 2013 at 8:57 AM

hello

67 Michele March 20, 2013 at 2:43 PM

Hi! Thanks for your super informative site! I was wondering what exactly is meant by “specified price.” If another store’s paper says, for example, “2 for $4″ or “10 for $10,” does that count for price matching? And would I then have to buy the full amount (2 or 10 or whatever), or can I just buy one?

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68 Beth March 20, 2013 at 11:27 PM

By “specific price”, they mean a dollar amount. They are including 2/$4 and 10/$10. What is excluded is 20% off or buy one, get one 50% off type sales. And for most cashiers 10 for $10 means $1, so you don’t have to buy 10. That said, sometimes Walmart cashiers decide to decipher things differently, so it may depend on your store or cashier.

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69 Larry Daley December 28, 2013 at 11:30 PM

I returned an I item that I bought for Christmas this evening. The final price I paid was $19.88 including a $4.00 coupon that I used. I was told that I could not get the coupon back or money back for the coupon that I used. Is that correct?

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70 Beth Montgomery December 28, 2013 at 11:43 PM

Larry, at most stores, you get the coupon value back, since they can’t give you the coupon back and will be reimbursed the value of the coupon. However, Walmart does not have an official written policy specifically on this, so it tends to vary by store.

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71 kristy January 22, 2014 at 8:17 PM

I like to coupon.. I recently encountered a little situation at walmart. I was price matching some items and wanted to use a coupon with it as well, however the cashier told me I could not use my coupon did that change I have priced match and used a coupon before, so can you help me figure out who was right or wrong. I know they changed the polices on some coupon where it says ” LIMIT ONE COUPON PER PURCHASE”. Does that mean per trip or per transaction..
Plainview,Tx walmart store #927..
Thanks,
Kristy Collins

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72 Beth Montgomery January 23, 2014 at 3:37 PM

First the “Limit one per purchase” is very confusing. It actually means one per meeting the purchase requirements of the coupon. So if the coupon says $1 off 2 Kellogg’s Cereals, you can purchase four and use two coupons, because you are meeting the purchase requirements twice. It is confusing wording.

As for Walmart, their policy really doesn’t address using a coupon during a price match either way, unlike other stores. Typically, you can use a manufacturer coupon, just like you would at the store of the ad you’re matching. That’s the reason for ad matching – you can get the same price at Walmart. If they didn’t allow you to use the coupon, their guarantee to have the lowest price would be invalid. However, Walmart does allow their managers to make their own restrictions, so you may need to talk to the manager or call headquarters for clarification.

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73 Beth November 9, 2010 at 3:30 PM

Molly, I’ve heard that a lot. I think it depends on where you shop. Mine takes coupons no problem, but doesn’t understand that they take competitor coupons. I have to have them call corporate every time to verify. Then a friend of mine has no issues what-so-ever.

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74 Beth November 12, 2010 at 7:06 PM

Margaret, I’m not sure. Walmart’s return policy is 90-days, so you could return it and buy the new one, I’m sure. So, you’d think they’d refund the different. I’d call them to ask. It never hurts.

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75 Beth Montgomery December 2, 2013 at 8:41 PM

Kristen, you’re right. They updated their policy, so you no longer have to have the ad with you.

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