So, about a year ago when I found out I was pregnant with my 3rd child, I saw an offer for a free Udder Cover and since I didn’t have the skills to make my own, I jumped on the deal. Only paying shipping, it was cheaper than the nursing covers I’d seen in the stores and much cuter than throwing a blanket over yourself.
About a month ago, another offer came up and again, I got another. And then yesterday, a friend informed me they were again offering a free coupon code. This code came from a name I trusted, What to Expect, since the book helped me through my first pregnancy. This time, I didn’t buy one, but I did let all of you know. Then, I got a message from a trusted reader saying, although she’d not has problems, she’d heard it was a scam.
The last thing I want to do is lose the trust of my readers, so I did some investigating. At first, I found many people talking about it, but no one who had actually had a problem. Then, I found an article and a link to a forum on Baby Center where many women were discussing that they had charges to their cards after ordering from Udder Covers back in May 2009. These women did, in fact, receive their cover. From what I’m seeing, it’s not clear if the Udder Covers site was hacked and isn’t as secure as it should be, or if this is a fraud.
Udder Covers is registered with the BBB with an A and the only complaints are regarding delivery delay issues and all were resolved. In addition, they are now offering Pay Pal payments, which are more secure than using credit cards, and appear to be insured up to $250,000. On top of that, while you can find many search topics for “Under Cover scam”, you don’t find anything negative on their parent company “Milk Bands“, which has been around since 2005.
For all intents and purposes this appears to be a legitimate company, but then why did so many people have issues? Honestly, I’m confused and I’m seeing two very different stories here… many like mine, that received theirs with no problem, then a limited few who had fraudulent charges. Since I got my Udder Cover and know many of my friends did as well, my recommendation would be to order though PayPal to protect yourself and your account information.
Did anyone have a problem with fraudulent charges? Did you get your Udder Cover? What are your thoughts?
You can find more information/articles on this at Frugalista, What to Expect, and RipOff Report.
When Beth went from the busy world of Marketing to the even busier world of SAHM, she refocused her energy into 
{ 4 comments… read them below or add one }
I ordered 2 of these a couple of months back. I was shocked that my credit card was charged the shipping fees before the items were shipped. I emailed them about the charges and was told that my backorder was in and to expect delivery in a couple of days. They arrived and I didn't have any other charges. It was very strange, but not really an issue.
I also know someone who ordered one and got it no problem.
I ordered a cover several months ago when they where running a special. I received it without issue. However, I do remember that many people at the time thought it was a scam. I think the issue was that so many people ordered a cover at one time that the company had a hard time keeping up with the orders!
I took advantage of the deal a few days ago. My credit card company just called about some fragrant charges on our card. We had to close our account down. I did pay through pay pal which I know is secure. I do not know if the two events are at all related?